Watch TV Everywhere FAQ's

What is Watch TVEverywhere?

Watch TV Everywhere has a lot of different definitions; for us it is TV programs that are available on something other than a TV set. This means your PC, laptop, iPad, iPhone or Android.

 

How is Watch TVEverywhere different from something like Hulu or Netflix?

There are several differences. Watch TVEverywhere:

  • It is FREE. There is no extra charge to use it. You only need to have a subscription from Genuine Telecom to the network you want to watch. For example to watch DIY you will need to pay for a package that includes DIY.

  • Includes live TV. For example, Watch TVEverywhere included more than 2,000 hours of live 2012 Olympics coverage. Hulu and Netflix only provide previously recorded shows.

  • Has full episodes of current TV shows. For example, the episodes of The Closer or Leverage on TNT are available within days of their premiere on TNT.

 

How much does it cost?

Nothing. At this time, there is no extra cost for Watch TVEverywhere so feel free to explore. There is nothing available at this site that will result in an extra cost to you (except overage charges from your cellular carrier). You only need to be a subscriber to the TV network from Genuine Telecom. This may change over time depending on the requirements made by the individual TV networks.

 

Where can I Watch TVEverywhere?

The answer is just about everywhere. Watch TVEverywhere works anywhere you can receive an Internet signal; inside your home, at the office, shopping mall, hotel, airport, vacation home, etc. Wired connections and in-home WiFi will provide the best quality. The quality of Watch TVEverywhere signals while roaming (airports, stores, etc.) will vary depending on the strength of the signal. Be extra careful when you travel, especially outside of the US, data roaming charges may apply and they can be very expensive.

 

Why aren’t all programs available?

Different networks make different programs available at different times. Each TV network makes their own decision about what to make available on Watch TVEverywhere. For example, the live feed of CNN is available however the live feed of TBS is not. Instead, TBS offers full episodes of their popular programs.

 

Will other networks become available?

Yes. We are working with many different program providers to expand the number of networks and the number of programs available on Watch TVEverywhere. Registered users are presented with a complete list of all the networks available to them. You will see them automatically when they are added.

 

How do I use Watch TVEverywhere?

It is easy to start using Watch TVEverywhere. The first step is registration. Visit http://youtu.be/Soy4rzfDflc to watch a 5 minute video about registration.

The best thing to do is have your latest invoice available.

  • You will be asked to:

    • Provide an email address. This will be your user name. This can be any valid email address.

    • Provide a password.

    • Select a password reset question.

    • Supply the answer to the password reset question.

  • Click on Register.

  • Now, check the email address you just provided. You will find an email message with your Watch TVEverywhere activation link. Click on the link to complete the registration process.

  • You are done and can begin to enjoy Watch TVEVerywhere.

It is important that you keep your username and password confidential. Use of your credentials by others will result in loss of Watch TVEverywhere privileges.

To Watch TVEverywhere,

  • Visit www.genuinetel.com or www.watchtveverywhere.com

  • Click on Log In.

  • Enter your username and password.

  • Select the TV Network you want to watch. Click on the network and you will see a list of the available programs.

 

Which Watch TVEverywhere programs can I watch?

Once you are registered, you can watch any Watch TVEverywhere program as long as you are a subscriber to that network with Genuine Telecom. For example, you must have the DIY network in the package you are paying for to watch DIY’s Watch TVEverywhere programs.

 

Which devices can I use?

Almost all Watch TVEverywhere programs are available on all devices (PC, laptop, iPad, iPhone, Android phone, and Android tablet). Some TV networks have not made their programs available on all devices. Visit the iPhone or iPad App Store and search by the network name for available applications.

 

How many different devices can I use?

There is no limit to the number of devices you can use. However, TV networks may limit the number you can use at the same time.

 

Does watching Watch TVEverywhere count against my mobile data plan?

It might. Check your data plan before you start watching Watch TVEverywhere on a smart phone or wireless network. Watch TVEverywhere programs transmit a lot of data. Than can become expensive if you have a limited data plan. Please know that we have no way of knowing when you have exceeded your data plan. You are responsible for all of the charges made by your mobile carrier.

Contact Us

Genuine Telecom
1027 N Jefferson St.
PO Box 409
Richland Center, WI 53581
608-647-2345 or:
888-454-5114
608-647-4265 (Fax)

Email: info@genuinetel.com

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