NEW CHANNEL

NEW CHANNEL ADDED.

We have added the new channel Charge! channel number 6 to our line-up. Charge! is an American digital broadcast television network that is owned by Sinclair Television Group and operated by MGM Television. Programming on Charge! is culled primarily from MGM's library of films and TV series, including In the Heat of the Night and the Magnificent Seven, the Rock and James Bond film series, and other motion pictures including Platoon and Dances with Wolves.

CONSUMER ALERT: 'CAN YOU HEAR ME' SCAMS

On March 27th, 2017 the Federal Communications Commission is alerting consumers to be on the lookout for scam callers seeking to get victims to say the word "yes" during a call and later use a recording of the response to authorize unwanted charges on the victim's utility or credit card account.  According to complaints the FCC has received and public new reports, the fraudulent callers impersonate representatives from organizations that provide a service and may be familiar to the person receiving the call, such as a mortgage lender or utility, to establish a legitimate reason for trying to reach the consumer.

The scam begins when a consumer answers a call and the person at the end of the line asks, "Can you hear me?"  The caller then records the consumer's "Yes" response and thus obtains a voice signature.  The signature can later be used by the scammers to pretend to be the consumer and authorize fraudulent charges via telephone.

If you receive this type of call, immediately hang up.  If you have already responded to this type of call, review all of your statements such as those from your bank, credit card lender, or telephone company for unauthorized charges.  If you notice unauthorized charges on these and other types of statements, you have likely been a victim of "cramming".

Anyone who believes they have been targeted by this scam should immediately report the incident to the Better Business Bureau's Scam Tracker (www.bbb.org/scamtracker/us ) and to the FCC Consumer Help Center (https://consumercomplaints.fcc.gov/hc/en-us).

Consumers should always be on alert for telephone scams.  The following tips can help ward off unwanted calls and scams:

1. Don't answer calls from unknown numbers.  Let them go to voicemail.

2. If you answer and the caller (often a recording) asks you to hit a button to stop receiving calls, just hang up.  Scammers often use these tricks to identify, and then target, live respondents.

3. if you receive a scam call, write down the number and file a complaint with the FCC so we can help identify and take appropriate action to help consumers targeted by illegal callers.

5. Ask your phone service provider if it offers a robocall blocking service.  If not, encourage your provider to offer one.  You can also visit the FCC's website for information and resources on available robocall blocking tools to help reduce unwanted calls.

6. Consider registering all of your telephone number sin the National D Not Call Registry.

As the Agency that implements and enforces the Telephone Consumer Protection Act, the FCC reviews all consumer complaints.  The Agency will continue, when appropriate, to issue consumer alerts based on those complaints and other public information related to possible scams and frauds in hopes of information and empowering consumers.

 

 

Robocall & Spoofing

On February 2nd and 16th, the FCC hosted consumer webinars focusing on how to deal with the dreaded unwanted robocalls and spoofing.  The FCC defines a robocall as an automatic, computer-generated phone call made to your phone number (mobile or landline) from a solicitor of some kind.  Some are legitimate calls such as doctor appointment reminders, surveys, school closing announcements and political campaign calls.  However, a high number of illegal calls, such as scams to defraud consumers of money.  Each year, robocalls are the FCC's number one consumer complaint and the Federal Trade Commission (FTC) expects to receive over 5 million robocall complaints this year.

In October 2016, Hiya, an industry-leading robocall-blocking company, reported Americans received 984 million robocalls on their cellphones in September alone.  That's 4.5 robocalls for every mobile phone in the United States.  The enemy no longer haunts only landline end users; it's expanded its reach into mobile lines.

Robocalls generally fall into the categories of auto-dialed and artificial voice.  Auto-dial occurs when telephone numbers are dialed and dialed and if answered, the number is flagged as a "live one" and the calls keep coming.

Then, there's the artificial voice robocalls.  We all know "Racel from card services." Once you or even your voice mail answers the line, "Rachel" and others like her will continue calling.

As for spoofing, consumers experience multiple types on a daily basis.  Anonymized spoofing is the caller hiding their identity either through a totally randomized number presented to the call recipient or a number that looks like it is within the call recipient's immediate area.  Neighborhooding is a manor anonymized spoofing in which a specific end user is targeted.  The spoofer uses the first six digits of the end user's telephone number, but changed the last four to make it appear if someone in their neighborhood is actually calling.  The end user is more likely to pick up if the area code and prefix appear the same as their telephone number.  

The FCC has a wealth of information on its website to help educate all consumers on robocall rules and actions consumers can employ to alleviate or halt the practices.  https://www.fcc.gov/unwanted-calls

 

Safer Internet Day

 

Tuesday, February 7th is Safer Internet Day in the USA. Safer Internet Day is a highly collaborative project that promotes the efforts on Internet users of all ages, interests and backgrounds to make the Internet a better place and the world a better place with the help of the Internet.

Safer Internet Day gained official recognition in the United States in late 2012, with a joint agreement between the U.S Department of Homeland Security and the European Commission to work together to build a better Internet for youth.

Please join us in celebrating Safer Internet Day and each user's efforts, big and small, to make the Internet a better place and the world a better place using the Internet and connected technology!

For more information you can visit www.saferinternetday.org 

 

WRCO Morning Show

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Genuine Telecom
1027 N Jefferson St.
PO Box 409
Richland Center, WI 53581
608-647-2345 or:
888-454-5114
608-647-4265 (Fax)

Email: info@genuinetel.com

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